Last updated: June 4, 2025
Cherokee Creek Farm (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, book our services, or attend events at our venue.
Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access our website or use our services.
1. Information We Collect
1.1 Personal Information You Provide
We may collect personal information that you voluntarily provide to us when you:
- Request information about our services
- Book an event or make a reservation
- Subscribe to our newsletter or marketing communications
- Contact us via email, phone, or contact forms
- Attend events at our venue
- Fill out surveys or provide feedback
This information may include:
- Name and contact information (email, phone, mailing address)
- Event details and preferences
- Guest count and special requirements
- Payment information (processed securely through third-party processors)
- Dietary restrictions or accessibility needs
- Photos or content you share with us
1.2 Information We Collect Automatically
When you visit our website, we may automatically collect certain information, including:
- IP address and browser type
- Device information and operating system
- Pages visited and time spent on our website
- Referring website or source
- Date and time of visits
- Cookies and similar tracking technologies
1.3 Information from Third Parties
We may receive information about you from third parties, such as:
- Vendors and partners we work with for events
- Social media platforms when you interact with our content
- Wedding planning websites or directories
- Referral sources
2. How We Use Your Information
We use the information we collect for various purposes, including:
2.1 Event Planning and Services
- Planning, coordinating, and executing your events
- Communicating with you about event details and logistics
- Coordinating with vendors and service providers
- Managing venue bookings and scheduling
- Processing payments and managing contracts
2.2 Communication and Marketing
- Responding to your inquiries and providing customer support
- Sending you updates about your events
- Providing newsletters and promotional materials (with your consent)
- Sharing information about our services and upcoming events
- Following up after events for feedback
2.3 Business Operations
- Improving our services and website functionality
- Analyzing website usage and user preferences
- Maintaining records for business and legal purposes
- Preventing fraud and ensuring security
- Complying with legal obligations
2.4 Photography and Marketing
- Creating promotional materials and portfolio content
- Sharing success stories and testimonials
- Social media marketing and website content
- Professional photography for marketing purposes
3. How We Share Your Information
We may share your information in the following circumstances:
3.1 Service Providers and Vendors
We may share your information with trusted third parties who assist us in:
- Event planning and coordination
- Catering and venue services
- Photography and videography
- Payment processing
- Website hosting and maintenance
- Marketing and communication services
3.2 Legal Requirements
We may disclose your information if required by law or if we believe disclosure is necessary to:
- Comply with legal processes or government requests
- Protect our rights, property, or safety
- Protect the rights, property, or safety of our clients or others
- Prevent fraud or other illegal activities
3.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
3.4 With Your Consent
We may share your information for other purposes with your explicit consent.
4. Your Privacy Rights and Choices
4.1 Access and Correction
You have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information (subject to legal requirements)
4.2 Marketing Communications
You can opt out of marketing communications by:
- Clicking the unsubscribe link in our emails
- Contacting us directly at info@cherokeecreekfarm.com
- Updating your preferences through our website
4.3 Cookies and Tracking
You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Secure data transmission using SSL encryption
- Limited access to personal information on a need-to-know basis
- Regular security assessments and updates
- Secure storage of physical and electronic records
- Training staff on privacy and security practices
However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information only as long as necessary to:
- Fulfill the purposes for which it was collected
- Comply with legal obligations
- Resolve disputes and enforce agreements
- Maintain business records
Generally, we retain:
- Event and booking information for 7 years after the event date
- Marketing communications preferences until you opt out
- Website analytics data for 2 years
- Financial records as required by law
7. Third-Party Websites and Services
Our website may contain links to third-party websites or integrate with third-party services. This Privacy Policy does not apply to these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
7.1 Common Third-Party Services We Use
- Payment processors (for secure payment handling)
- Social media platforms (for marketing and engagement)
- Email marketing services (for newsletters and communications)
- Analytics services (for website performance monitoring)
8. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.
9. Photography and Event Documentation
9.1 Event Photography
We may photograph events for:
- Portfolio and marketing purposes
- Social media content
- Website galleries and testimonials
9.2 Your Rights Regarding Photos
- You may request that photos of you or your event not be used for marketing
- You can request removal of photos from our marketing materials
- We respect any photography restrictions specified in your event contract
10. California Privacy Rights
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including:
- Right to know what personal information is collected
- Right to delete personal information
- Right to opt out of the sale of personal information
- Right to non-discrimination for exercising privacy rights
We do not sell personal information to third parties.
11. International Users
If you are accessing our services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where our servers are located and our central database is operated.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by:
- Posting the updated policy on our website
- Sending an email notification to registered users
- Including a notice in our newsletter
The “Last updated” date at the top of this policy indicates when it was last revised.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Cherokee Creek Farm
- Address: 359 Taylor Bridge Rd. Jonesborough, TN 37659
- Phone: 423-225-2655
- Email: info@cherokeecreekfarm.com
- Website: https://cherokeecreekfarm.com/
For Privacy-Related Inquiries: Please include “Privacy Policy” in the subject line of your email, and we will respond within 30 days of receiving your request.
By using our services or website, you acknowledge that you have read and understand this Privacy Policy and agree to our collection, use, and disclosure of your information as described herein.